A quiet luxury lobby with the CoveredTower mark on the wall
AI operations for owner-led businesses

Your business,
handled.

Leads. Appointments. Operations. HR. 24/7.

A dedicated team of agents works your front office under rules you approve, overseen by a real person who answers to you.

Faster repliesFuller calendarFewer surprises
Replies in minutes
Every new lead answered fast, day or night.
You approve the rules
Nothing goes out that you have not signed off on.
Your data, never locked
Export everything, any time. It stays yours.
HR pro on call
Real HR help, with urgent issues escalated right away.
Solutions

Everything your front office does.
Done well, every day.

Start with what hurts most. Add the rest when you are ready.

Tower Leads

Fast first replies and steady follow-up on every inquiry.

Tower Appointments

Booking, confirmations and reminders on your calendar.

Tower Operations

Recurring tasks, handoffs and checklists kept moving.

Tower HR

Hiring, onboarding, policies and state deadlines.

Tower Reports

A plain-language weekly view of what happened.

COMING SOON

Tower Voice

Missed-call text back and call handling.

COMING SOON

Tower Marketing

Campaigns and reviews, under your approval.

A team behind every client

Not a chatbot. A staffed tower.

Every client gets its own team, built around how that business runs.

Your Manager

One lead agent assigned to your business. It learns how you work and coordinates everything else.

Supervisors

One per area of work: leads, scheduling, operations. Each keeps its tasks on track and within your rules.

Market Researcher

Studies your market and your state so pricing, timing and messaging fit where you operate.

HR Specialist

Knows the employment rules in your state and brings in our HR professional immediately when it matters.

Supervisors send out worker agents for individual jobs. Everything they do is logged and visible to you.

How it works

Live in days, on your terms.

  1. 1
    Tell us about your business
    A guided discovery: services, hours, targets, and how you like things done.
  2. 2
    Connect what you already use
    Email, calendar, booking link and phone, with the access you choose to grant.
  3. 3
    Approve the rules
    You review what your team may say and do. Anything outside the rules waits for you.
  4. 4
    We run it, you watch
    Activity, approvals and reports in one place. Pause anything, any time.
Approval needed
A new lead asked for a Saturday install. Saturdays are outside your rules. Offer Saturday 9am at your weekend rate?
Example · Tower Appointments
ApproveDecline
Industries

Built for businesses that run on the phone and the calendar.

Same standard everywhere. Playbooks tuned to your trade.

The Tower Standard

What you can hold us to.

Every action is logged
See what was sent, booked or changed, and why.
Approval before anything new
New kinds of actions wait for your yes.
Pause in one tap
Stop any part of the service whenever you want.
Your data stays yours
Export it any time. We never hold it hostage.
Choose your plan

Simple pricing. Serious coverage.

Tower Audit

See exactly where you are losing time and leads.
$1,000one time
  • Review of your lead flow and booking
  • Response-time and follow-up check
  • HR and compliance snapshot
  • Written plan with priorities
Start with an audit
MOST POPULAR

Tower Growth

Never miss a lead. Keep the calendar full.
$1,500/ month
+ $1,000 onboarding
  • Tower Leads and Tower Appointments
  • Your Manager agent and supervisors
  • Approvals and activity log
  • Weekly reports
Get covered

Tower Operations

Your whole front office, handled.
$2,500/ month
+ $2,000 onboarding
  • Everything in Tower Growth
  • Tower Operations and Tower HR
  • Market Researcher for your state
  • HR professional on call
Get covered

3-month minimum on monthly plans. Service pauses after 10 days past due. Your data is never locked.

COVEREDTOWERA HIGHTOWER OPERATING GROUP COMPANY

Ready to take control of your operation?

Start with an audit or go straight to coverage. Either way, you approve every rule.